Part-Time Customer Service Assistant (Bank CSA) / Req 1146
Company: Partners Bank
Location: Portsmouth
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Customer Service Assistant I
(CSA) – Part-Time Department: Branch Administration Reports to:
Branch Manager/Assistant Branch Manager Supervises: None Status:
Part Time – 29 hours per week / Non-exempt / On-Site Only Must
already be authorized to work in the United States. Relocation is
not provided. Partners Bank is a rapidly growing community bank
with operations in Maine and New Hampshire that has established
superior service level expectations. We offer generous compensation
and benefits while fostering opportunities for growth and flexible
work schedules when appropriate. Summary for Part-Time Customer
Service Assistant (CSA): Perform a variety of teller and customer
service duties as needed. Highly proficient in the processing of
teller transactions, and able to complete basic customer
service-related tasks such as opening routine checking, savings and
certificate of deposit accounts, processing account maintenance,
etc. Working within established guidelines, policies and
procedures, the CSA will sell and service all deposit accounts,
handle various customer inquiries and provide prompt problem
resolution. Strong knowledge of the Bank’s various deposit and
electronic banking products and services is required. Using
needs-based sales techniques, uncovers referral opportunities and
recommends appropriate products and service to meet customers’
needs. Job Requirements for Part-Time Customer Service Assistant
(CSA): Minimum of one year of teller or customer service banking
experience in a branch or call center environment. Strong sales,
service, interpersonal and communication skills. Interacts well
with others and enjoys working with a variety of people in a team
environment. Strong organizational, technical and computer skills.
Adapt well to change and is able to effectively multitask. Strong
knowledge of teller and customer service processes, policies,
guidelines and procedures. Satisfactory product knowledge of
banking products and service with ability for further development.
Specific Job Functions for Part-Time Customer Service Assistant
(CSA): Highly proficient in the processing of various teller
transactions and routine customer service related tasks and
functions. Able to identify cross sell opportunities and respond to
various customers’ inquiries to recommend appropriate products or
solutions to meet their needs. Able to open basic deposit accounts,
assist with electronic banking inquiries, services and
functionality, complete account maintenance and make referrals to
other lines of business, etc. Maintain and balance a cash drawer
accurately and efficiently. Provide a high level of service to
customers, coworkers and team members. Understands and follow
various policies, guidelines and procedures including security,
compliance and operations. Participate in on-going job related
training programs including but not limited to sales, service,
compliance and product knowledge. Perform additional duties as
required. This Job Description for the Part-Time customer Service
Assistant describes the essential functions and qualifications of
the job described. It is not an exhaustive statement of all the
duties, responsibilities, or qualifications of the job. This
document is not intended to exclude modifications consistent with
providing reasonable accommodations for a disability. This is not a
contract. Your signature will indicate that you have read this Job
Description and understand the essential functions and
qualifications for the job. Our generous benefits are listed on our
website: Partners.bank/about/careers/
PIe33155525a53-25405-39064263
Keywords: Partners Bank, Portsmouth , Part-Time Customer Service Assistant (Bank CSA) / Req 1146, Seasonal Jobs , Portsmouth, Virginia
