Product Support Representative- PSR
Company: Linder Industrial Machinery Company
Location: Chesapeake
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Linder Industrial Machinery
Company is recognized as one of the nation's premier heavy
equipment dealers providing quality new, used and rental equipment
across 27 branch locations in Florida, Georgia, Virginia, South
Carolina, and North Carolina. Linder's commitment to delivering
superior industrial machinery solutions is shared by our leading
equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas,
Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.
Job Summary: Expand Linder’s presence in assigned territory,
providing product support to customers, and increase product
support revenue. Promote Linder’s “all makes” products and
demonstrate by actions that the PSR and Linder are solutions
providers. Responsibilities: • Increase Parts and Service Sales
opportunities in assigned territory in order to grow revenue,
including consumables and commodities, service repairs, and
undercarriage • Prepare and present Parts and Service quotations
for customers • Conduct after-sales visit • Complete and present
Komtrax and Warranty certificates, complete 90 -day revisit,
discuss and sign up customers for electronic part ordering •
Acquire customer information to build comprehensive data base to
include machine lists, customer contacts, influencers, and Parts
and Service purchasers - all information to reside in CRM • Conduct
routine machine visits completing 50-point walk around inspection
and present to customers • Promote current Parts and Service
marketing and sales programs to include New, Used , and All Makes
opportunities • Develop and maintain partnerships with internal
customers (Service, Parts, and Sales) • Maintain DAILY call reports
on CRM • Develop strong working relationship with mainline
salesperson in assigned territory to form a strong supp ort team
for customers • Other tasks as requested by manager
Education/Experience/Skills: • Associate degree (AA) or equivalent
from two-year college, technical school, or equivalent combination
of education and experience • Proficient computer skills • Skilled
in developing inter-personal relationships • General knowledge of
maintenance, repair, parts department functions, sales, and
customer needs • Mechanical aptitude and experience in heavy
equipment industry required • Excellent verbal and written
communication skills Linder Industrial Machinery Company is an
equal opportunity employer, and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Keywords: Linder Industrial Machinery Company, Portsmouth , Product Support Representative- PSR, Sales , Chesapeake, Virginia
