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IT Operations Analyst (100% remote)

Company: NANA Regional Corporation
Location: Portsmouth
Posted on: January 26, 2023

Job Description:

**Description****Akima Systems Engineering \(ASE\)** supports the Intelligence, DoD, and Science and Research communities with tools, domain knowledge, analyst teams and essential mission staffing services\. We continually seek people with the skills, experience and passion to successfully leverage the complete intelligence lifecycle across America's most critical initiatives\. As an Alaska Native Corporation \(ANC\), 100% of our company's profits go back to our more than 14,000 I--upiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years\. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment\.**Job Summary:**Serves as an IT Operations Analyst in support of a one\-year project to migrate U\.S\. Coast Guard \(USCG\) Cisco routers from existing Verizon circuits to AT&T circuits\.While performing remote work, video teleconferencing is expected in a distraction\-free environment\. A neutral or professional background \(can be a corporate\-approved digital background\) and appropriate professional dress \(e\.g\., no T\-shirts, sweatshirts, etc\.\) are required\.**Responsibilities:*** Acts as primary contractor interface to customer for matters related to project task scheduling* Serves as liaison between contractor technical teams and customer POCs to eliminate administrative and coordination overhead for contractor's engineering teams* Synchronizes and deconflicts multiple complex operational parameters to achieve best outcomes* Analyzes and recommends updates to operational procedures and workflows* Provides recurring written and verbal updates to Contract Operations Manager**Qualifications****Minimum Qualifications:**+ High school diploma+ Public trust security clearance or higher+ Previous IT or IT support experience+ Exceptional oral and written communications skills+ Exceptional customer service skillsThe duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position\. This is not intended to be a complete list of all duties, responsibilities, and skills required\. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary\. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted\._We are an equal opportunity employer\. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender\-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law\._We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities\. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job\-assist@akima\.com or 571\-353\-7053\. Reasonable accommodation requests are considered on a case\-by\-case basis\.The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website\.Please do not use the dedicated email or phone number above to inquire on the status of your job application\._In order for our company to stay compliant with government regulations, please apply on line\. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application\._**Job:** Information Technology**Travel:** No**Organization:** ASE**Clearance:** Public Trust**Shift:** Day Job**Req ID:** ASE00392

Keywords: NANA Regional Corporation, Portsmouth , IT Operations Analyst (100% remote), Professions , Portsmouth, Virginia

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