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Remote Help Desk Analyst

Company: VirtualVocations
Location: Portsmouth
Posted on: August 3, 2022

Job Description:

A travel planning and booking agency is searching for a person to fill their position for a Remote Help Desk Analyst.

Core Responsibilities of this position include:
Providing technical support to employees
Triaging incoming trouble tickets to appropriate group
Providing expertise on desktop support issues
Required Skills:

High School Diploma or equivalent plus at least 2 years of help desk experience
Technical certification ideal (A+, Network+)
Knowledge of Microsoft Windows 7 and 10 desktops and laptops
Knowledge of TCP/IP, DHCP, DNS, and other networking protocols
Experience in PC upgrades and parts replacement
Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) / Office365

Keywords: VirtualVocations, Portsmouth , Remote Help Desk Analyst, Professions , Portsmouth, Virginia

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