Leasing Associate
Company: Aion Management
Location: Portsmouth
Posted on: May 16, 2022
Job Description:
Leasing Associate
Job Summary:Under the direction of the Real Estate Manager, the
Leasing Associate is responsible for maximizing occupancy by
generating qualified traffic, networking within the local
community, scheduling appointments, securing rentals, promoting
resident retention, and providing or coordinating exceptional
customer service.
Essential Duties and Responsibilities:Sales/Marketing
- Conduct all leasing activities at the property, responding to
telephone inquiries, providing tours of apartments and amenities,
following up with prospects, and coordinating all move-ins
- Perform telephone market surveys and physical shops of
competitors
- Recommend strategies and programs for on-site marketing
activity
- Develop and monitor merchant/neighborhood referral programs for
move-in packets, newsletters, and resident retention
- Initiate sales outreach plans including but not limited to new
development, community management, internal and external
communication, and support
- Recommend programs and strategies to increase qualified traffic
and closing ratios.
- Attend weekly marketing meetings
- Maintain passing e-shop, phone shop, and physical shop scores
of 85% or higher.
Administrative
- Inspect apartments with the new residents at move in and
complete all the necessary paperwork
- Support Assistant RE Manager with tracking renewals, lease
expirations, and notices to vacate
- Collect and accurately process and report receipt of
application fees, security deposits, rents and other fees
- Accurately enter all prospect and resident data into Entrata in
a timely manner
- Keep files, desk, and leasing area organized
- Comply with all Fair Housing regulations, local/state
regulations, and other laws as they relate to property specific
guidelines and occupancy standards
- Inspect market ready units and models each morning
Customer Service
- Assist in planning and preparation of resident functions.
- Walk the property for curb appeal and overall property
appearance.
- Assist with the monitoring and directing of service operations
to ensure service requests are completed within 24 hours and curb
appeal standards are met
- Provide excellent customer service and display courteous and
professional attitude toward all customers
- Maintain availability for resident functions, community
affiliated events and weekends
- Perform other duties as required
- Maintain all leasing office standards
- Requirements:
- High school diploma or equivalent, college preferred.
- 1-year customer service or sales experience (or relevant
education)
- In Pennsylvania or New Jersey, must obtain a real estate
license within 120 days of hire
- Strong computer skills including Microsoft Office (Word,
Excel)
- Excellent English communication skills, both verbal and
written.
- Must be able to walk apartments and grounds, including steps
and climbing stairs
- Occasionally requires lifting 20 pounds or less
- Must be available to work weekends and holidays
- Valid driver's license
- FSLA Status: Non-Exempt
Benefit HighlightsYour Birthday is a holiday here at AION
Management!!!Group Insurance - Eligible the 1st of the month
following 30 daysMedical Insurance - Gold, Silver and Bronze plans
with Cigna (deductions apply)Dental Insurance - Guardian
(deductions apply)Vision - VBA (deductions apply)Short-Term
Disability - company paidLong-Term Disability - company paidLife
Insurance - company paidAdditional Voluntary Life InsuranceFlexible
Spending AccountsMedical FSADependent Care FSATransportation
Spending Account401k Matching Program - Eligible the 1st following
one month of service
- 100% match on 1%-3% of your payroll deferrals
- 50% match on 4-6% of your payroll deferralsContinued Education
Assistance
- AION offers up to $3000 per year for continued education
pertaining to your position or a position you can be promoted
to.Real Estate License
- For New Jersey and Pennsylvania AION will pay for REM, AREM, &
Leasing Associates to obtain their real estate license.
(restrictions apply)Time-off Policies
- Vacation & Sick- 20 days accrued the first year
- Holidays - 12 holidays each yearMentor Program
- New hires are paired with senior team members and put in a
three-month programReferral Program
- AION Employees that refer a new hire are eligible for a $1000
referral bonus (restrictions apply)ebUbeUyohS
Keywords: Aion Management, Portsmouth , Leasing Associate, Other , Portsmouth, Virginia
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