70002-Key Carrier Coor
Company: The TJX Companies Inc
Location: Portsmouth
Posted on: May 11, 2022
Job Description:
Style is never in short supply at our more than 1,000 TJ Maxx
stores. They all have different products, but the same commitment
to the thrill of the find. From designers straight off the runway
to statement jewelry, we offer exciting surprises that make the
everyday a little more fun. Same with working here. Our environment
is ever-changing, yet always encouraging. Each shift is a new
opportunity to Discover Different.Posting Notes: TJ Maxx Store 0580
-- 1241 Frederick Blvd -- Portsmouth -- VA -- 23707 Job Summary:
The Key Carrier role is an elevated extension of the Coordinator
role. Key Carriers alternate their role based on store needs,
predominantly performing the role of Coordinator and occasionally
acting as Key Carrier, taking on a leadership role in maintaining
all aspects of the store. Key Carriers must have open availability,
including nights and weekends. Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Acts as Manager on Duty in adherence with company policy and
procedure
- Ensures store team executes tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Addresses immediate customer service issues and provides
appropriate coaching to Associates
- Exercises discretion regarding customer service policies in
order to satisfy customers
- Maintains proper Associate coverage in service areas for a
positive customer experience
- Ensures Associates adhere to all operational procedures
- Ensures opening/closing procedures are executed in accordance
with company guidelines
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Provides continuous feedback, recognition and coaching to
Associates
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Open availability, including nights and weekends
- Flexible schedule to support business needs
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Ability to respond appropriately to changes in direction or
unexpected situations
- Knowledge of company standard software, systems, and
procedures
- Knowledge of merchandise flow in stores
- Solid problem solving skills
- Ability to effectively coach, delegate, and follow-up on
multiple people/tasks
- Works effectively with peers and supervisors to accomplish
tasks
- Ability to act quickly under challenging circumstances
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Strong communication skills.
- One year retail and 6 months of leadership experience At TJ
Maxx there's so much potential to discover something new. A new day
means new merchandise, and a fresh chance to reinvent retail.
Discover Different means that we want you to bring your whole self
and your sense of style to work with you every day - just as
Associates do throughout the entire TJX family, which includes
Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also
means we embrace each other's differences and unique perspectives.
We consider all applicants for employment without regard to race,
color, religion, gender, sexual orientation, national origin, age,
disability, gender identity and expression, marital or military
status. We also provide reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law. -Posting
Notes: TJ Maxx Store 0580 -- 1241 Frederick Blvd -- Portsmouth --
VA -- 23707
Keywords: The TJX Companies Inc, Portsmouth , 70002-Key Carrier Coor, Other , Portsmouth, Virginia
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