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Medical Receptionist

Company: Eastern Virginia Medical School
Location: Portsmouth
Posted on: January 9, 2022

Job Description:

Overview:
Provides medical business office clerical assistance in a polite and professional manner, while maintaining patient confidentiality at all times.This position is located in Portsmouth, VA

Responsibilities:
Ability to enter/track a large sample of statistical information for a set demographic or populationEnsure daily deposit is ready for pick upSet up follow up appointments for patients with their PCPVerifying patient insurancesEnsuring all pertinent demographic information is updates a time of serviceAssist patients with payment plans, indigent services and Medicaid processesAnswers all incoming telephone calls from patients, hospitals, doctor offices and other medical facilities in a polite and courteous mannerSchedule all FAA/CSG appointments with designated ProviderDirects calls to appropriate partyTakes messages for physiciansAssist patients with information on medication refills, lab orders and referralsPre registering patients to establish new care including confirm patients insurance. For established patients update all changed information in the computerCalling patients and scheduling appointments from reminder and bump lists.Review and complete all EHR tasks that are assigned to you and your appropriate team.Supplement office staff by assisting with photocopying, various office tasks, re- supplying work stations.Flag all deceased patient and notifying appropriate partyWork with other staff when needed to process requests for medical records, scheduling patients for appointments and special procedures. Scheduling/assignment of EVMS medical studentsHandle all incoming patient paperworkParticipates in department staff meetings and other quality improvement activities required and volunteered for. Maintains a polite and professional demeanor at all times.Check out patients after appointment, to ensure patient has a follow up prior to leavingInform patients of Follow My Health (Patient Portal) Send daily invites to all NEW/ESTABLISHED PatientsHandle all office mailAssist with building and editing templates in IDXAssist in scanning documentsAssist in processing requests for medical recordsReview and complete EHR TasksAssist with urgent referrals and imagingPerform other duties as assigned by the supervisors and/or Physicians.

Qualifications:
High school diploma. Minimum one (1) year office/clerical experience required. Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered. Professional, customer service-oriented individual is required. Medical applications software experience is preferred. Familiarity with ICD-9, ICD-10 and CPT coding is highly desired. Experience in a fast paced ambulatory setting is desirable. Training in electronic health records is desirable. Willingness to learn new skills and apply as deemed appropriate by the assigned supervisors. Familiarity with medical terminology is preferred.

Location : Location:
US-VA-Portsmouth

Keywords: Eastern Virginia Medical School, Portsmouth , Medical Receptionist, Other , Portsmouth, Virginia

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