Advanced Office Clerk
Company: General Infomatics, Inc.
Posted on: June 6, 2021
Provides clerical/administrative support. Schedules appointments
in Composite Health Care Systems (CHCS/AHLTA) for primary care,
specialty and subspecialty medical care. In addition to scheduling
requested appointments, this position will call patients to
schedule, reschedule, and/or cancel appointments as needed, to
include appointments for consult/referral specialty care within the
MTF. Serves as a medical records technician to process and maintain
inpatient, outpatient or ambulatory procedure unit medical records.
Required to compile or extract medical records data to ensure
compliance with regulatory requirements. Answers main office phone
line. Directs telephone calls to appropriate section for
assistance. Takes messages as required. Arranges and schedules
medical appointments and determines patient eligibility for
services. Determine patient eligibility, schedule appointments,
relay general instructions to patients, or make referrals to other
sections. Supports PCM by name processing for appointment and
appropriate access to care timeframes during allocation of standard
appointment types. Maintains appointment schedules using Composite
Health Care Systems (CHCS) or AHLTA. Validates basic CHCS patient
demographic information prior to booking appointment for patients.
Make required updates. Maintains accurate and up-to-date patient
schedules and logs. Utilized CHCS/AHLTA system tools (detail codes,
freezing slots, and TRICARE on-line usage) to facilitate
maintenance of appointment slots, rescheduling options or
cancellation processing. Call patients as needed to schedule,
reschedule, and/or cancel appointments. Promotes consult/referral
specialty medical care within the MTF. Obtains updates and files
medical records. Obtains documentation as requested by healthcare
providers (test results or documentation not yet filed in records).
Obtains updates and files medical records. Obtains documentation as
requested by healthcare providers (test results or documentation
not yet filed in records). Organizes and researches patient
records, extract needed information, and review records for
completeness, accuracy, and consistency within established
guidelines. Initiates and locates patient medical records.
Maintains medical records in accordance with prescribed directives.
Conducts daily pull, delivery, and retrieval of patient records.
Ensures arrival of medical records prior to appointment(s).
Prepares reports regarding record statistics as necessary.
Participates in records review as part of the facility's quality
assurance program and in accordance with accreditation standards.
Retires medical records in accordance with Air Force
Job Posted by ApplicantPro
Keywords: General Infomatics, Inc., Portsmouth , Advanced Office Clerk, Other , Portsmouth, Virginia
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