Customer Service Representative
Company: AvalonBay Communities
Posted on: May 3, 2021
AvalonBay is proud to
be named one of Glassdoor's Best Places to Work in 2019.
Come be part of an award-winning
company! AvalonBay, an S&P 500 company, is in the business of
developing, managing luxury apartments in the multi-family housing
industry. We are looking for enthusiastic, customer-service focused
individuals to be a part of our award-winning team. So if you're
looking for a rewarding career opportunity with the top property
management organization in the country, we'd like to hear from you!
We are looking for the right candidate to join our Customer Care
Team in Virginia Beach, VA.
The Customer Service Representative is
responsible for all day-to-day tasks related to customer account
administration within an inbound call center environment. This
includes, but is not limited to, detailed account research, rent
collection, delinquency reconciliation, invoice processing, and
security deposit processing. Associates are also responsible for
resolving customer inquiries and issues. We are currently looking
for associates to work four weekdays from 11:15am to 8:30pm and
Saturdays from 12:00pm to 5:00pm. Pay commensurate with
- 1-3 years of customer service experience
- call center experience (preferred)
- strong communication and organizational
- experience with data entry and excel required
- experience with accounting systems
- the ability to multitask
- Previous remote work experience preferred
- a high school diploma or equivalency (GED)
will consider for employment qualified applicants with criminal
histories in a manner consistent with requirements under the
AvalonBay is an Equal Opportunity Employer.
Keywords: AvalonBay Communities, Portsmouth , Customer Service Representative, Other , Portsmouth, Virginia
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