Customer Service Representative

Company: Aerotek
Location: Portsmouth
Posted on: April 10, 2021

Job Description:

Aerotek is currently hiring customer service representatives in Portsmouth, VA. Minimum of 1+ year(s) of call center experience is required. Onsite training will be for 3 weeks and upon completion of training, the position will be remote. Please keep in mind you will be returning to the onsite location, however a specific date has not been identified at this time. See below for the detailed job description - if interested, please apply and a recruiter will connect with you as soon as possible!Title: Customer Service RepresentativeStart date: 4/5/2021Location: Portsmouth, VA (remote upon completion of training)Hours: Monday to Friday, 8AM-5PM (once onsite work is initiated, your schedule will change to 10AM-7PM)Pay: $13.50Contract to hire position - contract duration is 6 months.Job Description:The customer service representative position will primarily be taking inbound calls processing payments for customers regarding unpaid toll debts. CSR's will be dealing with irate customers on occasion, so being patient and courteous is a key factor in being successful in the role. CSR's will also be maintaining and completing related reports, records, and files. In addition to maintaining files/records, CSR's will also be researching and resolving documentation errors and discrepancies. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Portsmouth , Customer Service Representative, Other , Portsmouth, Virginia