PortsmouthRecruiter
the smart solution for Portsmouth jobs

Debit Card / Customer Service Support

Company: Mommy Jobs Online
Location: Portsmouth
Posted on: April 15, 2019

Job Description:

At Mommy Jobs Online we require that you are you a self-starter who shares our passion for harnessing cutting edge technologies to impact the lives of people globally? Have you always dreamed of working for a tech startup where you can apply your strengths and continue to learn and grow with a smart team? If so, this may be the place for you! We are seeking a Customer Support Lead - Debit Card to join our team. This full-time position is planned to be remote, meaning you can work from anywhere! Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. Were known for our fast responses to users, a positive attitude, and a real desire to find the best working solutions for the people who chose to use our products and services. Why do we want you for this role? You are proactive, resilient and equipped with a positive attitude. You find solutions where others do not. You are resourceful and do not settle. You are strategic and think big, but youre not afraid to dig deep and work with details. You love learning new things. Responsibilities: Lead a small team of Customer Support Representatives focused on our Debit Card. Be the person-to-go with regards any issue related to the Debit Card and you will provide guidance to members of the team. Respond to customer inquiries by directing them to the website, FAQs, appropriate personnel, etc when needed. Be responsible for checking payments status for our Debit Card. Monitor and respond to debit card transactions. Address customers in a professional and respectful manner and ensure that the team also addresses in an appropriate way. Take ownership of customer issues, following-up on outstanding requests and escalating issues when necessary. Any other duties that may be deemed appropriate to this role (i.e. the creation of reports based on metrics). REQUIREMENTS 2 years of experience leading customer support teams 5 years of experience in customer support, ideally remote support, chat, email Must have previous knowledge with transaction payments status review, ideally with VISA / Mastercard vendors Knowledge of bitcoin is a plus, but not necessary Native English speaker is a must. Additional languages such as Spanish and Portuguese are a plus. Proficient knowledge of SalesForce WHY WORK FOR US? Attractive compensation. Work remotely from anywhere in the world. Collaborate, learn, and grow with a diverse, global team. Achieve balance with our autonomous work culture and flexible hours. Pay: $17.00 hr To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLTIFFANYSMART when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Portsmouth , Debit Card / Customer Service Support, Hospitality & Tourism , Portsmouth, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Hiring Customer Service Reps TODAY
Description: Nationwide Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: MAH Benefits
Location: Norfolk
Posted on: 04/27/2019

Dining Services Associate
Description: . li Performs other
Company: Commonwealth Senior Living
Location: Hampton
Posted on: 04/27/2019

Housekeeper - General Clean/Preventive Maintenance - Courtyard (1700215H)
Description: Heres To Your Journey with Courtyard Courtyard is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to (more...)
Company: Marriott
Location: Norfolk
Posted on: 04/27/2019


Class A CDL Route Driver
Description: Route Driver - Norfolk, VA - 1st Shift Organix Recycling was established in 2009 for the explicit purpose of diverting food recyclables from landfills to more environmentally sustainable options. Since (more...)
Company: Organix Recycling, LLC
Location: Chesapeake
Posted on: 04/27/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Newport News
Posted on: 04/27/2019

Retail Key Holder PT - Newport News, VA - 2812
Description: SalonCentric Key Holder - PartTime br br Do you have a passion for people and delivering exceptional customer service br br Do you seek out exciting new products and training opportunities to (more...)
Company: L'Oreal USA
Location: Newport News
Posted on: 04/27/2019

Retail Project Merchandiser Part Time
Description: Retail Project Merchandising Part Time The foundation of retail is built with strong displays for consumers to easily spot the brand names and quality products they love. Help increase sales of premium (more...)
Company: Advantage Solutions
Location: Hampton
Posted on: 04/27/2019

Sous Chef
Description: Apply Now Using Our Quick 5 Minute Application Centerplate and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years (more...)
Company: Centerplate
Location: Norfolk
Posted on: 04/27/2019

Inbound Customer Service (Remote)
Description: We 039 re looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients 039 (more...)
Company: Mommy Jobs Online
Location: Virginia Beach
Posted on: 04/27/2019

Class A CDL Route Driver
Description: Route Driver - Norfolk, VA - 1st Shift Organix Recycling was established in 2009 for the explicit purpose of diverting food recyclables from landfills to more environmentally sustainable options. Since (more...)
Company: Organix Recycling, LLC
Location: Hampton
Posted on: 04/27/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Portsmouth RSS job feeds