Reservation Manager
Company: U-Haul
Location: Portsmouth
Posted on: November 14, 2023
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Job Description:
Location:
2855 Airline Blvd, Portsmouth, Virginia 23701 United States of
America
U-Haul is looking for someone who enjoys being part of a team,
provides outstanding customer service, is results-oriented and
wants to work in a fast-paced environment where each day is
different and dynamic. If this sounds like you, then consider
joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide
range of personal and professional growth within its organization.
Under the direction of the Traffic Control Manager, your primary
focus will be supporting customers, field team members and U-Haul
dealerships through reservation placement and distribution of
equipment.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans,
hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Reservation Manager Agent Responsibilities:
Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with
equipment and reservation management and placement, while directing
incoming customers' equipment to areas based on customer demand and
productivity status in order to help balance regional market
inventory levels to meet future demand.
Review reports that aid in effective placement of equipment,
customer reservations and contracts that support creating equipment
availability and accuracy.
Assist with the Company's U-Box portable storage product.
Minimum Qualifications:
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones,
phone etiquette, Word and email
Proficient in customer service, time management and
multitasking
U-Haul Holding Company, and its family of companies including
U-Haul International, Inc. ("U-Haul"), continually strives to
create a culture of health and wellness. Consistent with applicable
state law, U-Haul will not hire or re-hire individuals who use
nicotine products. The states in which U-Haul will decline to hire
nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware,
Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland,
Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah,
Vermont, Virginia, and Washington. U-Haul has observed this hiring
practice since February 1, 2020 as part of our commitment to a
healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for
employment will be considered without regard to race, color,
religion, sex, national origin, physical or mental disability,
veteran status, or any other basis protected by applicable federal,
provincial, state or local law. Individual accommodations are
available on requests for applicants taking part in all aspects of
the selection process. Information obtained during this process
will only be shared on a need to know basis.
Since 1945, U-Haul has been serving do-it-yourself movers and their
households. Like many other successful ventures, the concept for
U-Haul was generated out of need. After World War II, there existed
the widespread need for do-it-yourself moving equipment that would
be available on a one-way, nationwide basis. U-Haul co-founders
L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized
that need and acted upon it. Their visionary approach spread the
cost of ownership among many users, facilitating the mobility of
the populations of the U.S. and Canada. The covered wagon of the
pioneers morphed into orange U-Haul trailers. In the process, an
industry was born.
Keywords: U-Haul, Portsmouth , Reservation Manager, Hospitality & Tourism , Portsmouth, Virginia
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