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Senior IT Asset Management Specialist with Security Clearance

Company: Capstone Corporation, HQ
Location: Portsmouth
Posted on: November 10, 2019

Job Description:

Overview Capstone Corporation is currently seeking an IT Asset Management (ITAM) Analyst with configuration management experience and a background in applying ITIL methodology to serve as the Subject Matter Expert for Hardware/Software Asset Management. This position is located in Portsmouth, VA. Responsibilities * Supports the shipyard IT warehouse, including planning, organizing, coordinating, and monitoring inventory levels and all inventory management activities. * Receives, stores, issues, and disposes of IT items. * Packs, unpacks, sorts, stacks, and moves items within the warehouse and shipyard. * Prepares asset management documentation and reports. * Engages with cross-functional teams to design and implement ITAM processes and policies supporting the lifecycle. * Participates in Asset Management audits and remediation efforts. * Reconciles life cycle data relating to program assets and the asset tracking system. * Reconciles various data repositories to ensure consistency of all data sources. * Investigates and resolves discrepancies to maintain data integrity of the asset data. * Prepares and distributes pre-defined and ad-hoc reports related to asset management. * Tracks hardware and software assets throughout the lifecycle. * Supports lease management. * Develops and continuously improves IT asset management processes. * Tracks key reporting metrics to ensure adherence to effective asset management policies, procedures, and principles agency-wide. * Reviews, updates and verifies Asset and Configuration Item information as it relates to renewed or updated contracts. * Works with all agency team members to ensure the accuracy and efficiency of the inputs and outputs of the asset tracking system. * Tracks each asset's complete life cycle, including but not limited to: initial requisition, inventory and tracking processes, warranty/service support, disposal management. * Analyzes and reports on inventory workflow, and data quality. * Identifies and improves deficiencies and leads the coordination and implementation of agreed upon changes to the process. * Maintains documentation and accurate usage of the asset tracking system ensuring internal processes, procedures, tools and infrastructure are documented, maintained with accuracy, and adhered to in day to day operations. * Reviews and normalizes data from Discovery outputs and create functional asset records from the data. * Develops and implements continuous process improvements and operational efficiencies. Basic Qualifications Minimum education and years of experience: * Bachelor's degree in an IT related discipline, OR
* Minimum five (5) years of equivalent, relevant experience can be substituted for the Bachelor's degree.
* Minimum three (3) years of experience related to the job responsibilities. Qualifications: * Demonstrated experience with various database and spreadsheet tools. Strong Excel skills are required. * Demonstrated ability to work with stakeholders to define requirements and performance standards. * Working knowledge of service desk and field service operations. Strong analytical and problem-solving skills. * Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution. * Must be able to work both collaboratively and independently and take initiative to identify, track, and resolve issues. * Demonstrated experience with software licensing as well as hardware warranty management. Certification: * ITIL certification Clearance: * Secret clearance EEO statement EOE minority/female/disability/veteran

Keywords: Capstone Corporation, HQ, Portsmouth , Senior IT Asset Management Specialist with Security Clearance, Executive , Portsmouth, Virginia

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