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Manager, QA/Learning & Development, Community Corrections

Company: CoreCivic
Location: Portsmouth
Posted on: June 25, 2022

Job Description:

Join Our Team. Get a Sign-On Bonus. New employees hired into full-time, eligible positions between April 1, 2022, and December 31, 2022, will receive an award up to $500.At CoreCivic, we care for people! CoreCivic is currentlyseeking a Manager, QualityAssurance/Learning and Development who has a passion for providing thehighest quality care in a residential setting.

Who We Are:
CoreCivicis the leading, national provider of high-quality, secured corrections anddetention management services and residential and non-residential transitioncenters. We provide effective programsthat enhance public safety and prepare individuals for success. Headquartered in Nashville, Tennessee,CoreCivic operates more than 70 security facilities nationwide and over 50community residential and non- residential centers. Our employees are driven by a deep sense ofservice, high standards of professionalism, and a responsibility to better thepublic good.

What We Have:

  • Morethan just a job but the start of a successful career!
  • Supportiveenvironment where employee growth is promoted.
  • Comprehensivebenefits package & competitive wages.
  • PTO& paid holidays.
  • Paidjob training & other great incentives.What You Get To Do:
    Changethe lives of those in your care!

    TheManager, Quality Assurance/Learning and Development, is responsible formanaging quality assurance activities and implementing learning and developmentinitiatives at the facility. Conductsregular audits and inspections. Develops, reviews, edits and oversees the implementation of facility policies,procedures and corrective action plans, by gathering and analyzing data relatedto the operation and management of the facility. Plans and organizes employee learning anddevelopment activities. Identifiesfacility and individual development needs. Monitors and/or leads learning and development sessions. Ensures ongoing facility compliance inaccordance with established company policies and procedures and contractualrequirements.
  • Manages all areas of the facility quality assurance to include audits, inspections, data gathering and analysis, reporting, training and communication in accordance with established policies and procedures and contractual requirements. Collects, prepares, reviews and maintains all facility contract files.

  • Collaborates with facility leadership, FSC and the contracting agency to formulate, revise and implement policies and procedures in compliance with established company policies and procedures, accreditation standards, and contractual requirements. Develops strong working relationships with contracting agencies and ensures consistent communications between the facility and the contracting agencies.

  • Conducts audits and inspections of overall facility operations to make improvement recommendations affecting the efficiency and quality of the facility organization, security, operations, services, programs and budget. Coordinates and assists facility leadership with developing, reviewing, implementing, and validating corrective action plans to ensure that root causes are addressed and corrective actions are effective.

  • Collaborates with facility leadership on quality inquiries. Ensures top facility performance by providing direction and advises best practices using experience, data, contractual standards and company policy and procedure guidance.

  • In cooperation withfacility leadership, prepares annual learning and development plan, and ensurescompliance with established schedules to include student attendance, instructorassignments, training space, and other resources.QUALIFICATIONS:
    • Graduate from an accredited college or university with a Bachelor'sdegree in criminal justice, corrections, social or behavioral science, qualityassurance, business administration or a related field is required.
    • Two (2) years of experience in corrections, qualityassurance, accreditation, or a related field is required.
    • Additional experience in corrections, qualityassurance, accreditation, or a related field may be substituted for theeducation requirement on a year-for-year basis.
    • Additional experience in training, classroominstruction or curriculum development is preferred.
    • Excellent writtencommunication skills and analytical ability required.
    • Proficiencyin Microsoft Office applications or other similar software applications isrequired.
    • A valid driver'slicense is required.
    • Minimum Age Requirement: Must be at least 21 years of age.CoreCivic is a Drug Free Workplace & EOE-Including Disability/Veteran

Keywords: CoreCivic, Portsmouth , Manager, QA/Learning & Development, Community Corrections, Executive , Portsmouth, Virginia

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