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In Home Solutions Technician

Company: Dish Network
Location: Portsmouth
Posted on: July 6, 2019

Job Description:

Job Duties and Responsibilities

Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies? Are you seeking an opportunity where you have independence, confidence, and control your success? Are you a natural leader who is adaptable and willing to learn new skills? Then being a DISH Satellite TV Technician/Installer is your calling. At DISH, we invest in our Satellite TV Installers/Technicians. We provide classroom and on-the-job training as well as a van, tools, and uniforms. Our Satellite TV Technicians/Installers are responsible for multiple customer visits daily which could include completing site surveys, installing satellite equipment, ensuring a quality broadband internet connection and educating our customers on our award-winning DISH Satellite TV services. Bring your computer, electrical, maintenance/repair, general labor, cable, military, customer service and/or customer relationship experience to DISH!

What's in it for you?

* DISH provides our technicians with paid training, uniforms, cutting edge tools, a fuel card, and a vehicle
* Progressive incentive program for providing additional solutions to customers - As you earn points, you may choose from thousands of rewards such as digital tablets, riding lawn mowers, or even airfare to Hawaii!
* An opportunity to earn additional bi-weekly incentive pay through achieving your performance goals!
* Have 3 days off per week - we schedule our technicians to work 4-day work weeks
* Highly independent work with unparalleled promotional opportunities
* Comprehensive benefits package including complimentary DISH Network service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement

Satellite TV Installers/Technician Primary Responsibilities:

* Conducting site surveys - determine the best positioning of our equipment for strongest signal reception
* Installing cutting edge technology - place mounts, satellite dishes and receivers while ensuring broadband connectivity
* Educating customers - review order with the customer and teach them the basics to use and enjoy their new service and equipment
* Providing Dish Smart Home Services - successful technicians offer our customers additional services and products while earning incentives and building new skill sets that will propel them into the future of in-home services delivery

For more information, please click here

Skills - Experience and Requirements

A successful Satellite TV Installer/Technician will have the following:

* Excellent written and verbal communication skills.
* High energy, being resourceful, and strong multi-tasking skills
* Basic computer skills; basic electronics and/or audio/video knowledge is helpful.
* Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.
* Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs.
* Willingness to work flexible schedules including weekends, holidays and evenings.
* High school diploma or GED preferred; college or technical/vocational school a plus.
* Must possess a valid driver's license in the State you are seeking employment in, with a driving record that meets DISH's minimum safety standard.
* Cable industry experience is a plus.

Keywords: Dish Network, Portsmouth , In Home Solutions Technician, Engineering , Portsmouth, Virginia

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